We’ve already received significant interest in Elevation pre-orders. Demand is very high in the current pre-order regions (US, Canada and Australia), to the extent that we’ve already placed a second print run to ensure we are able to maintain stock levels. Thanks very much to everyone who has pre-ordered so far!
Orders placed this week and beyond in the US will be filled from this second printing. While we anticipate this will arrive before April 24th, due to recent events in the US there is a chance that there may be delays that will affect these orders.
UK and EU Pre-Orders
We will be taking pre-orders for Elevation in both the UK and EU as of today.
We’re still working on our planned EU and UK store updates (including integrations with our new distribution partners), and unfortunately these have not been finalized at this stage.
We will instead be running pre-orders via a sign up form. We’ll convert the form responses into orders later this month and process payments via the webstore at that time. While we had hoped to avoid this inconvenience, we didn’t want to delay opening pre-orders for these regions longer than we already have.
Please ensure that support@nullsignal.games is whitelisted on your provided email, as we will be following up with you from that address with your order number and payment request.
Additionally, we are still in the process of completing VAT registration in the UK and reviewing our registration in the EU. While this is in progress we’re unfortunately at the whims of bureaucracy, which has a potential to impact timelines. We are hopeful that this will not cause delays in shipping orders of Elevation, but unfortunately we cannot rule that out at this stage. We will communicate any impacts of this process as soon as we are able to.
Elevation stock is already on its way to our new distribution partners both in the UK and Netherlands, so it will be on hand to ship as soon as we are cleared to do so.
UK and EU outstanding orders
Unfortunately the playmats for the 2024 H2 Casual Tournament Kits have still not arrived, and we’re therefore unable to send out the remaining orders of those kits. We’re actively following up with the manufacturer on this to find a solution.
UK orders are still being processed and should be completed over the next few weeks. I will be doing another round of emails this weekend to confirm outstanding addresses – if you have an outstanding order and do not receive an email please contact me at support@nullsignal.games
